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RouteLogic is a transit industry systems development company. We are not a software marketing company. Therefore, you get high quality industry process-specific software from dedicated professionals. You do not get hassled by company sales reps only interested in closing a deal. | ||||||
| You get promises we know we can keep. | ||||||
| You get the most experienced staff in the industry. | ||||||
| You get treated with courtesy and respect. | ||||||
| You get price quotes we will honor. | ||||||
| You get the same system developer maintaining and enhancing the software source code that originally developed it. This gives you quicker software enhancements, more stable code, faster problem resolution, and smaller annual maintenance fees. | ||||||
| You get a software company that requires its entire staff to ride the vans, take calls, dispatch vehicles, and schedule trips. We know what it takes to do your jobs and that is used in the design and support of our products. | ||||||
| You get a company with controlled our growth. This means you get a better customer experience and higher customer satisfaction. | ||||||
| You get non-intimidating user interfaces which help you with staff retention, decreased call times, substitute staff training. | ||||||
| You
get the fewest screens to do a task. For example it only takes one screen
to enter a new client.
A well designed system should not look or be difficult to use. A well programmed system does things for the user they never see happening. Examples are our single client entry screen, our one step address geocoding, and our automated address parsing. (If an address has to be entered into two fields, number and street name, that is poor design and lazy programming.) | ||||||
| You
get authentic hard coded reports, not just lightweight Crystal Reports
layouts.
Although Crystal Reports is included with RouteLogic products, most customers prefer our user friendly SnapInfo and SnapMap report generators. These RouteLogic report generators are specific to the system databases and the needs of our customers. Also, Crystal Reports can not generate reports requiring higher intelligence, such as those keeping track of occupied vehicles for deadhead calculations. | ||||||
| You get the option of using your local street data which allows you to have the most current and accurate street data available. | ||||||
| You get products that grow with your needs; the product itself and the ability to upgrade to a product with additional functionality. | ||||||
| You get a robust Geographic Information System based platform in MapInfo. This gives you mapping capabilities other products cannot match. | ||||||
| You get an open architecture which gives you the ability to add your choice of onboard technologies. | ||||||
| You get uncomplicated hardware requirements. One server will do it all. More than one server indicates poor system design and programming. | ||||||
| You get quick telephone support response times. | ||||||
| You get a choice of two levels of support programs. | ||||||
| You get easy system upgrade installations. Our customers can do it from the routelogic.com web Customer Center. | ||||||
| You get quick implementations which mean less interruption to your operation. | ||||||